FGA Capital launches new Retail Service Centre in record time, built on White Clarke’s end-to-end CALMS finance platform
FGA Capital chose to in-source their captive finance business in order to create competitive advantage and to manage its expanding business volumes. Based on their international expertise in the automotive finance sector, FGA asked White Clarke Group to provide the necessary strategic consultancy services to define and create a new organisation from the ground up.
Following the consultancy project, FGA embarked on a thorough selection exercise to identify the ideal software solution for their future needs and chose White Clarke’s end-to-end CALMS platform. CALMS manages the full lifecycle from front office to middle office right through to the back office functions, maximizing operational efficiency and customer service. Everything from point-of-sale (via multiple dealer networks) through to credit approval, contract management, in-life customer support and collections.
“We are delighted with the way White Clarke has partnered with us.” says Martin Thomas, MD at FGA Capital. “Their sector expertise has been central to a remarkably painless implementation in an exceptionally short timescale. What we also find reassuring is the flexible way in which CALMS can be reconfigured. That played a role during implementation and we recognise the commercial advantage it promises in our rapidly changing business environment.”
“This implementation yet again proves the value of our strategic product investment program, says Brendan Gleeson, Global Sales & Marketing Director at WCG. “CALMS is proving to be the leading end-to-end solution for the Automotive and Asset finance sector. With FGA Capital Portugal also due to go live on the CALMS Platform this month, I am thrilled we are able to add FGA to an impressive list of multi country implementations in the auto finance market.
“We are delighted with the way White Clarke has partnered with us.” says Martin Thomas, MD at FGA Capital.
