Product Diagram

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Collections & Arrears Management

The CALMS Collections & Arrears Management component provides a powerful rules-based collections capability that can support multiple strategies from the simplest dunning process, to the creation of targeted value, brand and customer centric approaches.

Leveraging the CALMS Catalyst Rules Engine and Workflow components, the CALMS Collections & Arrears Management component supports the use of multiple strategies and champion/challenger assessments, allowing for a highly tailored, results driven approach to collections. Native integration with the rest of the CALMS Back-Office module set then supports the simple application of payment arrangements, late payment interest and other fees, right through to the processing of hostile terminations and the recoveries process.