Product Diagram

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MHA & Key Account Configurator

The CALMS Key Account Configuration module provides a means to manage all aspects of customer data management to cover customer details, including contacts, cost centers and web portal references. Specific details of customer Master Hire Agreements (MHA) can be stored for later service delivery reference.

All aspects of customer specific pricing are also covered to include product & VAP variation, RV & SMR adjustments and most importantly manufacturer and dealer discount (& VRB) agreements. CALMS discount management allows for the independent management of all regular and customer specific incentive offers, their relative durations and interdependencies. The latest functionality includes an automated discount loader to process .csv files supplied by discount providers.

Pricing of all contract aspects is adjustable at business stream, customer and customer group level providing a means to target customers in every category and target group.