Back-Office

Lease and loan administration system

A global platform that manages the full life cycle of the deal, from account activation through to settlement and termination, including support for the full range of contract administration activities.

Everything from account review and query handling to contract changes (financial and non-financial amendments, restructures, transfers, extensions, cancellations, re-instatement etc.), billing and accounting (with various income spread methods supported), maturity and termination (early settlement, hostile termination, etc.), collections and arrears management, asset disposal and general ledger postings. 

To ensure end-to-end operational agility, our back-office includes two strategic components, which separate user interaction (back-end ‘In-life’ servicing) from the execution of transactions (the back-end administration/contract management engine).

This approach gives us a significant degree of flexibility not available in competitor solutions. It is especially true of the user layer, which makes our portal-style access and self-serve facilities to users possible, customized to the needs of each channel.

CALMS2 back-office can be hosted in-house or hosted on dedicated White Clarke Group servers. All components are available under SaaS service contracts.

  • "The team at WCG have managed to gain our confidence through their competence and expert knowledge. For this reason we have decided to align our future strategy with WCG.”

    Günter Strobl, CIO, Raiffeisen Leasing

  • "Kubota Australia finance was very pleased with the engagement of the White Clarke Group to not only provide a feature rich end-to-end solution that met all the key criteria of our business but also with the efforts of White Clarke Group to fully engage in all aspects of the project delivering a working solution within a very aggressive compressed time line."    

    Vince Bilotto, IT Manager, Kubota

  • “It is a huge step forward and our people are very happy with it. It is completely web-based and we have real control. It’s a significant advantage as we are able to make changes to it ourselves. Being able to configure the system internally gives us that all-important speed to market.”

    Brian Williams, Commercial Director, FGA Capital

  • “The White Clarke Group product offers all the functionality and flexibility we need to keep developing new market-leading products. It also gives us a proven platform for growth."

    Phil Baranski, Adelaide Bank

  • “White Clarke Group has two major strengths. First, a very deep understanding and knowledge of the marketplace (captive motor finance) - all the WC people are really strong in this area. They understand the business. Secondly, they have good quality people working for them. For us, WCG is also the only vendor in the market able to offer such an SAP-compliant CMS solution which gives us a clear business advantage.”

    Dieter Bornemann, IT Director, Volkswagen Financial Services

  • Our close involvement with world class organisations and our global exposure to leading industry standards means that best practice is built in.

    "White Clarke Group's consultative approach has helped us to set industry standards and build a sound platform for our future business developments"

    Graham Wheeler, Managing Director, Volkswagen Financial Services

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