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There is little doubt we are living in one of the most transformational periods of industrial history. The innovation gap is shrinking, and we are experiencing an explosion of innovation as the scale and pace of change accelerates in a way never before seen.
In this report, we share with you some of the key developments and explore changing customer aspirations. The auto finance industry is on a journey to a new way of developing services and supporting customers. Our aim is to highlight the signposts to help navigate the way.