Retail Finance

Business Process Automation Engine

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CALMS Business Process Automation Engine & Integration Hub (BPAE)

CALMS Business Process Automation Engine and Integration Hub provides the end business user with a range of functions designed to create and manage automated business processes via a simple yet intuitive graphical user interface, removing the need for costly IT specialists.

It works in conjunction with other CALMS components to provide flexible automation, communication, and workflow support. While it can manage just about any business process (e.g., CRM, Collections, etc.) its most popular deployment in the market is to manage the credit decision and underwriting processes.

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Features

  • Process Engine – Execution of transactions through configurable workflow maps
  • Rules Engine – Management and execution of logic based on Rules, Decision-trees, scorecards, etc.
  • Integration Hub Engine – Management of inbound/outbound connections through multiple types of underlying protocols
  • Work Queue Engine – Definition and management of work queues of items based on rules and data
  • Diary Engine – Highly configurable scheduling capability and management of time and event-based triggers
  • Information Collection Engine – Management of lifecycles of data retrieved from external third-party data providers
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Benefits

  • The CALMS Business Process Automation Engine provides users with complete workflow and work queue management
  • The credit decisioning capabilities enable credit bureau interfacing, scorecard calculation, and policy rules application to give instant automated application approval, referral or decline
  • The Diary Handler allows future events to be maintained, which can be used to run your pre-configured business processes automatically
  • CALMS BPAE is highly scalable, meaning it can grow in line with your business requirements and complexities and is capable of multiple deployments across various environments and business areas
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Configure your CALMS Select the modules that interest you
FRONT-OFFICE
MID-OFFICE
BACK-OFFICE
BPAE
SHARED SERVICES
FRONT-OFFICE

Front-Office

FRONT-OFFICE Customer Direct
FRONT-OFFICE Dealer & Broker Portal
FRONT-OFFICE Vehicle & Asset Configurator
FRONT-OFFICE Value Added Products & Services
FRONT-OFFICE Web Calculation Tool
FRONT-OFFICE Fleet Lite
MID-OFFICE

Mid-Office

MID-OFFICE Credit Decisioning & Risk Management
MID-OFFICE Application Management
MID-OFFICE Digital Processing (e-Signature)
MID-OFFICE Digital Processing (e-ID)
MID-OFFICE Self-billing
MID-OFFICE Pre-contract Activities & Checks
MID-OFFICE Payout Activation & Verification
MID-OFFICE Product & Pricing Configurator
MID-OFFICE Vehicle & Asset Data Management
MID-OFFICE Collateral Management
MID-OFFICE Credit Line Management
BACK-OFFICE

Back-Office

BACK-OFFICE Service Centre Portal
BACK-OFFICE Contract Management & Accounting
BACK-OFFICE Accounts Payable
BACK-OFFICE Accounts Receivable
BACK-OFFICE In-Life Services
BACK-OFFICE Collections & Arrears Management
BACK-OFFICE Advanced Agreement Remodelling
BACK-OFFICE End-of-Contract
BACK-OFFICE Asset Return & Inspection
BACK-OFFICE Customer Self-Serve
BPAE

Business Process Automation Engine (BPAE)

BPAE Workflow Engine
BPAE Rules Engine
BPAE Integration Hub
BPAE Information Collection Engine (ICE)
SHARED SERVICES

Shared Services

SHARED SERVICES Cloud & Dedicated Hosting Services
SHARED SERVICES Admin & Security
SHARED SERVICES Component Manager
SHARED SERVICES Operational Reporting
SHARED SERVICES Business Data Interface
SHARED SERVICES Business Partner Management
SHARED SERVICES Case Management
SHARED SERVICES Calculation Engine
SHARED SERVICES Electronic Document Management
SHARED SERVICES Proposal Interface
SHARED SERVICES Open APIs